Customer Testimonials in La Grange IL
Friendly and knowledgeable staff made it a worry free process. I was updated on the progress of my vehicle and explained all the different options to best fix my car. Highly recommend the team based on this and all the other times I’ve brought my vehicle in for service, trustworthy staff.
Excellent Personal Service from walking in showroom Keith was Very Professional along with GM Frank Amedeo said what I was looking for n was showen a vehicle that fit my needs n bought it GMC YUKON 2021 Thank u
Very nice dealership. I’m fairly direct and we were able to negotiate a deal in a short period of time. If I heard correctly, the vehicle was supposed to be readied with a full tank of gas but was given the vehicle with about 50% level. Also heard discussions regarding associates being asked to buy their own printer ink and toner? If this were true, the management/owners should be embarrassed. Other than that, great car at a fair price.
This took less time than usual as far as car buying goes. They have the best inventory. Mike C was great to work with and got us a great payment. Product Specialist Louis took the time to ensure I knew all the ins and outs of my new vehicle. Thank you.
Mike and Venassa help me purchase my new 2025 envista they were great!!!!!
Kevin In service is a great honest guy
Louis and Michael were both wonderful. I have dealt with Michael in the past and he is extremely helpful and knowledgeable! Louis was very personable and highly proficient about showing me and explaining all the details about my new purchase . Thank you to you both, I had a fabulous experience( as ALWAYS) and will see you again in the future !
Second time at Ettleson with a great experience! Highly recommend salesman Michael Calymen and Louis, the Product specialist, was super helpful!
Ray Ramirez was great with assisting me with the purchase of my new car GMC Terrain. Thank you and your team for being very patient with me. Luis explained all of the features and benefits of my car and Rafael is the best finance manager EVER!!!
Tom and Luis were great to work with. Very knowledgeable and friendly. Would recommend to family and friends
Keith and Louis were fabulous 👌
Kevin was very friendly and helpful they will definitely get my business from now on
Ettleson Cadillac always does a fantastic job of providing exceptional service!
Good service nice people to work with Even had a girl show me how to operate everything she was great
Angelo and Lewis made my new purchase and delivery very quick easy.
They were easy to work with and I love my new Truck!!
Michael is a very good sales man,I am very happy with my cadillac as my purchase,on the future I would like to return to Ettleson dealer
Lewis and Dan C were fantastic on my delivery of my new corvette!
The people in the dealership ship are top notch very professional and easy to deal with
Great experience overall! Amazing team!!
This comment is for the service center. Kevin was a great help! Although the repair cost more than I expected.The service level matched the price. I can honestly say they were very transparent, and Kevin was good at keeping me informed during the entire process. I got what I expected from a GM Certified repair center, and I will be back.
Brian, Mike and Luis were all very helpful, knowledgeable and courteous...making it a great car buying experience.
GREAT Customer Service!! Go in asking for Kieth. He’ll make everything easy and possible for you. Luis did an excellent job explaining everything my new car came with. Can’t recommend them enough 🙂
I immediately welcomed when I entered the dealership and introduced to the team. Frank and Bill were courteous, friendly, and extremely knowledgeable. Helped me find what I was looking for and offered me great solutions to get me into the perfect vehicle. Never pushy, always considerate. The whole team made me feel great about my purchase. Awesome experience! Can’t wait to do my next deal!
Brian, Mike and Luis did a great job in setting us up with a new vehicle. Friendly, professional, helpful, etc. We will be back again for our next vehicle!
Luis and Keith were very helpful with the purchase of my new vehicle. They really know their stuff...and so polite and kjnd.
Keith Kissane and Luis were the best help ever. Both were so knowledgeable. They both were a pleasure to deal with. I would highly recommend them.keith and Luis both great people
very friendly without the sales pressure. Our salesman Ray was really knowledgeable and helpful and we are very happy with our car
Mike and Vanessa were very helpful and swift with my new car purchase. They made sure that I learned the vehicle before pulling off the lot. You both rock 👍🏽👍🏽
I wouldn’t think of dealing with anyone other than Brian and his team!! Angelo Boccio is terrific, he always remembers what my interests are and he gives 200+% trying to find the vehicle that meets my request. I had the pleasure of also working with Dan C, he was also wonderful, answered all of my questions and addressed my concerns. The gentleman in finance did not rush and I appreciated his input and thoroughness when addressing my concerns. This is a top notch team and I will continue recommending to my family and friends.
I had no problems at all. I have nothing bad to say. There is small dent in the car that is and was supposed to be fixed that has not been fixed.
Brian and Joe have always been focused on customer service and ensuring that we get the car with the right options at a fair price. I have now have worked with Ettleson Cadillac/GMC on about 6 different vehicles over the years.
Very pleasant dealer to work with excellent service and Brian is very attentive to customer service.
Just got new GMC AT4X this is the dealer if you needed a new car
World-Class customer service and support from Louis and Dan
Great service from Angelo & Luis
The team at Edelson GMC, including Keith Kissane and Luis, who threw the four years process of waiting for the GMC Hummer were exceptional at communication. The delivery process was flawless. They were knowledgeable about the vehicle, gave a full detail of all its features.
On my visits to Ettleson, I always feel welcomed and comfortable. The personnel are attentive and knowledgeable about my needs. I highly recommend Ettleson to friends and family.
Such a great experience dealing with Keith and Dan and everyone at Cadillac gmc. They were fantastic and made it very easy and seamless. 👍
Lewis and Michael explained all details to my satisfaction!! Great job
After working with other dealerships, Dan at Ettleson was able to give me a higher value for my trade and a better price on my new truck
Paul was great to work with and gave me a better deal on tires than I could get from a discount tire store. I will be back.
After working with other dealerships, Dan at Ettleson was able to give me a higher value for my trade and a better price on my new truck.
Absolutely happy with the service we received here! Everyone took the time to go over everything and helped us make the right decision in choosing our family vehicle. Bill was patient, explicit and took the time to ease our concerns and questions. Lewis did an outstanding job explaining and going over everything there was to know about our new vehicle's functions. Honestly just a 10/10 with the customer care we received from everyone who helped us here today. Highly recommend coming here!
Louis and Ricardo were great to work with. Excellent job
Everyone in the dealership from the salesman to the finance manager and the porters and the tech guidance was top notch. Very nice experience buying my Yukon Denali on Veterans Day. The people were very friendly and courteous. I highly recommend getting a new GMC at this dealership. The variety available was like six to choose from….I am absolutely thrilled.
Always a pleasant experience with the Service Department, Kevin is on top of his game!! Great customer service
Angelo, & Louis were fantastic and Louis explained everything exceptionally well. Thanks
Awesome staff and salesmen. Not pushy and very professional. Will recommend to friends and family.
The service department at Ettleson Cadillac Buick GMC does a great job in caring for their clients’ vehicle and keeping us informed with what’s going on with their vehicles.
Ettleson was honest, upfront, and personable with me for the entire experience. I will recommend them to any friends or family looking to purchase a new vehicle.
Thanks again ! Kevin P. For all of your help
The best people and service thank you guys for everything
The service at ettleson Cadillac is impeccable. They are on their game. Kevin is the best, always friendly and helpful. I won’t go anywhere else
Michael and Luis and katie were great and helpful
Excellent service from Angelo and Vanessa today, highly recommended!
Keith kissane and Louis were great to work with. I would recommend this place to friends and family
I purchased 4 tires at Ettleson & the entire process was fantastic. The service advisor, Kevin Phillips, was very straightforward as far as pricing. I had done some online searching & the price I was given at Ettleson actually was lower than all the regular tire shops. I will admit that I always felt that an auto dealer would always be more expensive than specific service shops but that is not the case. Plus, as an added benefit, you are getting serviced by certified mechanics.
Keith, Louis, and Frank were all great to deal with in getting my new Cadillac!
A no hassle purchase which went smooth. Couldn't ask for anything different. Mike was awesome.
Great place Mr Kevin was very good at what he does he explained every detail about what there were going to do with my car the price was right, good job!
Excellent place to buy a car friendly not pushy one over all details leased a car for three years. Will be back in three years to purchase for lease another thank you so much.
Vanessa and Dan did an amazing job showing me my new car. Great experience highly recommend.
Vanessa and mikedis a great job. Highly recommend
Raymond was very easy to work with. He was a constant professional and very knowledgeable and trustworthy. I definitely will be coming back to Ray and Ettleson for our next vehicle purchase.
Luis and Mike Calemyn did a great job. Very pleased.
Great service
I have been fortunate for years to not only drive the Cadillac brand but ALSO to enjoy the excellent, highest standard of customer service from Paul Klumptious and ithers at Ettleson Cadillac Service Dept. As a woman I have NEVER encountered such kind and respectful treatment in what is typically a man's arena. THANK YOU, THANK YOU THANK YOU Paul and whomever hired you ( and your parents 😂) for your kindness, respect and efficient, service. I reside in another state for part of the year and ALWAYS wait to return to Ettleson for Pauls Customer service AND THE BEST car ...
It was Great working with Joe. He was even out of Office helping us get to the number to close this deal. We are 2 Hours away but yet he made the Vehicle purchase very comfortable. My Wife is in love with this car even to this this day!! Thank you Joe!
Give it a 5 star well serviced, everyone is very professional and helpful and the place is sanitary and comfortable, great coffee.. thank you! Big thanks to Sal…
Great, helpful service and great recommendation for purchasing tires at a very competitive price.
Michael Calmeyn and Luis and Ricardo did an outstanding job. All very knowledgeable, Courteous, and quick. It was a pleasure doing business with them. Thank you.
The service riders are attentive and professional, and make you feel like you are the most important customer in the bay
Had an oil change last week and worked with Kevin Phillips - he was fantastic...very pleasant & informative. I'll request him on future visits
A great place to do business. Always makes me a happy customer and accommodates my needs :
Ettleson Cadillac is the only place I trust yo service my vehicle
Excellent expertise, professionalism, and support! Kevin is awesome. Thank you everyone for your continued dedication to ensuring my vehicle is safe!
Service was quick, Sal and the team were polite and I was back out the door in the time promised.
Was impressed with the relaxed sales approach. Made us comfortable throughout the process which made our decision quite easy.
Sal in service always takes care of my service needs and goes above and beyond to make sure my vehicle has the best care possible.
Service department is always on point! Great group of people!!
Vanessa and Dan have made this experience amazing. I would highly recommend them and this dealer. Thank you
They were grate and very profesional.
Thank for u business I love it u job the make me happy my trick thank u always
Paul was very helpful and got my car back to me asap and running great
Excellent service !
Always a pleasure working with Keith Kissane and the staff at Ettleson Buick GMC. We will be back!
This is the dealer we use in our family. Very good . I’m very happy with service and more
This was a very good dealership, the people were personable and friendly, I felt very at ease with everyone and feel this place was a good choice.
Fantastic dealership with fantastic people!
Best service ever
Sale person was excellent! Answered all our questions and returned calls in a timely manner.
My wife and I were thoroughly satisfied with Kyle and your shop's service. Kyle was professional, down to earth, courteous and informative. Keep up the good work. We're looking forward to establishing a lasting vehicle connection. And we're hoping that the sales service is just as good as the maintenance group. Thanks again, L.A. (aka L. Allain)
Mr. Paul Klupshas, he is a dedicated and dependable employee. He assist all my service needs. A reliable and committed person who anyone could always count on a complete high quality work with a prompt and professional way. He has meat my expectations. I felt treated as if I was family. His employer should be very proud of forming part of their team.
Everyone from my welcome to my salesman, finance and 2 managers that said hello were extremely nice, genuine, no one was pushy or arrogant. Huge plus!