Customer Testimonials in La Grange IL
Brian, Louis and Tom G. Deserve a 5 star rat ing. Thank you. Leslie Kelley
Rick and Louis were fantastic couldn't ask for better service!
Good fast service n
Jim and Luis were super helpful!
Keith, and Louis were so helpful.
I’ve been buying cars from Michael Calmeyn since 2009. Service has always been top notch. Louis was also helping setting up the OnStar and answer all my questions
AMAZING!! I had a great time with Frank, Tom, and Vanessa! They made my leasing and trading experience a breeze! They were soooooo helpful and quick and efficient and very nice! The best place to go! They just earned a permanent customer!! Thank you guys!!
As always, I had the best experience possible with the Ettelson GMC dealership. My purchase experience was great as has been all of our service/maintenance experiences. We have a 2025 Cadillac XT5 that was due for maintenance. I was notified that maintenance was due. I received white glove service from Ettelson GMC. Communication was great, the timing was great. I could not have had a better experience. I completely and confidently highly recommend Ettelson GMC for all of your car purchases and maintenance!
Mike Calmeyn Steve and Louis handled everything very professionally and was way informed… very helpful all
Keith and Vanessa were amazing!! Thank you I love my new 2025 XT5
Michael and Louis were terrific!Highly recommend
Excellent! Worth my time to work Buick a Rick and Luis. Thank you to them !
Mike C., Louis and Steve are all professional and friendly.
Tom and Vanessa were awesome! So happy we purchased here!
Respectful and kind The staff is attentive, they helped me with all the questions and made the process very easy
Simple, straight forward process. Overall, a very good experience dealing with the team at Ettleson.
Dan , Brian, Mike, Vanessa, Steve, … all touched this sale. I walked in, knowing Brian from my last purchase, I purchased 2 vehicles. He built that relationship a long time ago. By the sounds of it most of the same people were there then I didn’t realize. However; this particular transaction had some hiccups but let me tell you, It’s not how it gets to be a kerfuffle, it’s how you get it right. Those folks mentioned all came together and hammered out the experience and made it positive. They are a top notch team and I’ll be ... Read More DealerRater - May 4, 2025
The buying process was quick and painless. Great experience.
Tom , Angelo and Luis are great. So helpful and knowledgeable
Knowledgeable, friendly, and had the cars we wanted at a good price. Very happy with our purchase
Honest and helpful and fair pricing. Great personality with a can do attitude. Would use them again.
The vehicle I was looking at was drastically misrepresented, mostly by the David, but also by the dealership putting a vehicle with the issues mine has, on the lot. The car needed axles, control arms, and tires. I flew in from Dallas TX for a $45k vehicle, expecting the dealership to have some standards on used cars, especially at this price point
Well staffed with great customer service
Steve, Ray, Luis was fantastic during my purchase. Excellent tutorial of vehicle made my experience most valuable. I cannot thank them enough. Keep up the great work.
Ray, Steve, and Louis did a fantastic job. Very knowledgeable and friendly team! Highly recommend. Bonus - we love our cars!!
Went very smoothly Everyone was super nice and friendly and helpful and courteous and energetic
I dread car shopping! But I must say the experience I had at Ettleson in Countryside was very pleasant. Michael was knowledgeable with no pressure. The laid-back atmosphere from the entire staff was refreshing. I love my car too!
They were kind and courteous. I will definitely return for another purchase in the near future.
We were very satisfied with Louise and Daniel’s presentation and to operate the car and our sales
Keith, frank and Louis are top notch. Always a pleasure doing business
Louis and Jim Travnik are excellent. I have been purchasing cars from Jim since 2012 and have never had a bad experience. Louis is also very knowledgeable.
Brian and Louis were great to work with everyone was helpful and professional. Thanks you
Keith is pleasant to work with. He has always helped us buying a new car. Louis also has been helped setting up the new car. Its always a great experience with them
Overall simple experience. Compared to other dealers, I was able to actually feel comfortable buying a car.
Tom Jim Louis were wonderful to work with
It was the best experience I have ever had purchasing a vehicle. Prompt. Efficient, informative All around great service.
Luis,Ray,Tom and Brittany were all great. Thank you
Great service. Dan C has always been a big help to me in purchasing or leasing a vehicle.
Good customer service skills the manager was extra helpful they gave good quality service . They care about their customers
Excellent service from Frank, Angelo, and Luis. Top notch will buy from here again
Wait time was less then I was told
My experience at the Ettleson GMC was great! Every person I interacted with, Angelo, Louis, & Tom was nice, personable and helpful. Things moved very quickly, we were only there for a handful of hours. I had to renew my plates there, the process was super smooth and Tom called when Tom sticker was ready. I will be referring friends and family to this location! Thank you all so much for helping get my new car. I love it!
The best service was Louis and Michael . Everybody was great
Mike and Louis were absolutely awesome! They were kind, Courteous, helpful and really took the time with my husband and I to make sure that we were fully satisfied and understood things about my car. Would highly recommend friends and family to come here for their next purchase of a car.
Joe Kendall made our car buying experience very enjoyable.
Keith and Luis were helpful settings up my new car
The best service department of all..!! Ruthee Garcia very helpful and knowledgeable.
Great customer service. Was in and out relatively quick. Kept me updated on my order throughout.
Great experience buying the car. No hassle... no pushy Salesman. Buying your next car from Jim and Brian The Sales Manager... "tell 'em Raul sent ya!"
Excellent dealership all the way around. Courteous, respectful and knowledgeable. The entire process was smooth and professional.
whole crew Keith, Tom G the fisher, and Luis are amazing very helpful honest and great to purchase a vehicle with them .. Thank you Bobbi in service department for recommending me to Keith ..
Angelo Baccio is a transparent and easy to work with salesman. He made sure we were well informed throughout our whole purchasing experience. We would do business with Ettleson again, and recommend all potential Cadillac, Buick, and GMC customers forget going anywhere else, and to just go to Angelo.
Bryan, Ray, Tom and Louis provided top notch service, were very professional, flexible and worked diligently to meet my needs!
I had a great experience buying my new car with Frank Keith and Luis. They were a tremendous help to me and the experience was smooth and enjoyable and I am 100% satisfied.
Great service all the way around Michael, Luis & Tom Galloway great service by these gentlemen
Brian, Ray and Luis were extremely great to work with! They explained everything and were very helpful.
Salesperson made me feel like I was wasting his time. Told me someone came in and sat with a salesperson for 6 hours and wasn't able to buy a vehicle.
Louis and Ray were fantastic. Walked me thru everything I needed and kept me updated on my vehicle status throughout the whole process.
Brought my car in for service today and thanks to Paul, not only was my car done that day, but he also got me a loaner for the day!
Ettleson Cadillac is the number one Cadillac dealer in the state of Illinois. They treat you with kindness very professional and they treat you like family. I bought four cars from Ettleson Cadillac and I will not buy from anyone else top-notch company to buy from.
Nice Service
My experience was great. Mike, Tom and the beautiful young lady who walked through the car features were all professional, clear and pleasant.
Great service.
Luis, Mike and Steve were great to work with.
Love coming here. I use to bring my Escalade for service and now I bring in my Yukon Denali XL.
The fastest I ever got in and out of the dealership! Great sales person and everything want perfect!
My salesman Ray walked me through the car buying experience step by step!! It was a breeze!! Louis was great with technology side. Go see them at their clean dealership for great salespeople!!!!
Brian and Luis were absolutely wonderful and made the purchase extremely easy.
Had a great experience with Keith, Tom, and Luis! Would recommend
Great car at a great price! I found the used car online and dealt with Michael Calmeyn. He had the car clean and ready for a test drive. He was so knowledgeable about the features. No haggle pricing. They treat you like royalty at this dealership. The transaction was so easy, I was in and out in no time. They also have a tech that sits with you in the car and helps set all the controls and synched your phone and everything. Five star service. I highly recommend.
I recently purchased a car at this dealership and Dave made the whole process pretty painless. He was extremely pleasant to work with, professional, patient, and detail oriented. I ended up leaving with a car that I love and I would definitely recommend Ettleson to other prospective customers.
Brian, Michael and Louis Curtious, professional and very well explained
They have a great team from start to finish!! Thank you Keith, Luis, and Steven for all your help!!
Louis and Frank were exceptional explaining all the features on my new Hummer. The complete transaction took less than hour.
Luis and Dan C were the best!!
Excellent
Frank and Louis are our top notch! Excellent customer service And I wouldn’t go anywhere else for my car needs. This is the one and only place to go.
In and out quick! I went to see Michael Calmeyn about a used car I saw on the internet. No hassle, no pressure. After the transaction they have someone to help you with all the settings ( phone,contacts, seat settings, etc). Louis was great in helping me set up my new car. I drove off with a car ready to go!
David and the team was amazing, they answered all my questions didn't pressured me. Walk me through everything. They were very professional, We had an great experience with them. Thank you
Brittany, Louis, Steven were great today. Excellent service, got me thru the car buying process quick and painless
Angelo and Luis were great to work with. Great service
Danny C Awesome salesman & Luis goes over every detail when you purchase the vehicle. Never disappoints.
A group of very courteous and respectful group of sales personnel and delivery person. Very knowledgeable.
It was great and pleasant car buying experience with Ettleson. I would like to give special thanks to Angelo Boccia (Sales person). He is very nice sales person I ever met. He has taken care of everything and made my day car buying experience memorable. Also special thanks to Louise for explaining Car’s features in detail. I would recommend to visit Ettleson for Cadillac Lovers!!
Excellent customer service! I highly recommend! I will be doing business in the future! Thank you!
Luis and David were great and very professional. Love the customer service, I highly recommend them to everyone! They were very patient didn't make us feel pressured walk this through the entire process.5 star
So the dealership was pretty close by since we live in Countryside and it was a convenient trip, and it was really nice that there was a easy-to-follow course laid out for the test drive we were doing.
The facility was clean, all the staff were super helpful and some of the small talk helped take the nerves off of this big purchase, so I appreciated that.
It was also nice having the choice between multiple GM vehicles, if we had wanted to we could have gone a bit more upscale to the Cadillac side but it was nice to ... Read More DealerRater - Mar 20, 2025
Purchased new GMC Sierra. Excellent Customer Service! Excellent Communication! Entire transaction done by phone, including trade in valuation. Huge Thank you to Keith, Brian, & Luis for your professionalism, expertise and helping me get this done painlessly! Highly Recommend Ettleson Buick & GMC!!
This service department provides world-class customer service!